What's inside
Six production-ready Markdown templates for ops, support, and SRE workflows. No fluff, no enterprise bloat — just the structures you actually use.
runbook.md— service diagnostics, common issues, rollback steps, and contact treeonboarding.md— new hire checklist with 30/60/90 goals, buddy check-ins, and resource linksmeeting-agenda.md— structured agenda with pre-reads, action items, and parking lotescalation.md— severity matrix, routing map, communication templates, and decision rightsincident-notes.md— incident timeline, actions taken, root cause analysis, and follow-upssops.md— standard operating procedures with step-by-step actions, quality gates, and change log
Who this is for
Operations managers, SREs, customer support leads, and anyone who writes internal runbooks or onboarding docs.
How to use
Open any .md file in Notion, Obsidian, VS Code, or plain text. Replace the {{placeholders}} with your team details, then export to PDF, Word, or share directly with your team.
Details
| Format | 6 Markdown files (.md) in a .zip |
|---|---|
| Editable | Yes — fully customizable placeholders |
| Compatible with | Notion, Obsidian, Confluence, VS Code, any Markdown editor |
| Updates | Future revisions included with purchase |